Terms of Use

Last updated: 22 September 2026

These terms are the agreement between you and Ronan Stannett trading as iElevate Software ("we", "us", "our") for your use of the iElevate software ("iElevate" or "the app"). Please read them. By installing or using iElevate, you agree to these terms. If you don't agree, please don't use the app.

We've kept the language plain because iElevate is an accessibility tool and everyone using it deserves to understand the deal.

1. Important safety notice: please read this first

iElevate is an assistive tool, not a medical device, and not life-safety equipment.

  • It is designed to help you control your computer and communicate. It is not a medical device and must not be relied on for any medical, clinical, or diagnostic purpose.
  • Do not rely on iElevate as your only way to call for help or to communicate in an emergency. Software can fail, a camera can be knocked, a computer can crash, or an update or network problem can interrupt it. Always keep an alternative means of communication and of summoning assistance available.
  • You are responsible for deciding whether iElevate is suitable for your situation, ideally with advice from a carer, clinician, or assistive-technology professional where appropriate.

We build iElevate to be as reliable as we can, and we've designed it to keep working rather than lock you out wherever possible, but no software is guaranteed, and this one should never be your sole safety net.

What iElevate works with

iElevate controls Windows in two different ways, and it's worth knowing which is which before you rely on it.

  • Pointer, clicking, typing and your own commands work in every program. Moving the pointer with your eyes, clicking by dwelling, winking or gesturing, typing and dictating text, and running commands you've recorded all work at the Windows level. They don't depend on the program you're using, so they work on anything on your screen.
  • On-screen labels ("tag and click") need the program to co-operate. To put a label on a button, iElevate has to ask Windows what buttons that program has. Most programs answer, but some don't. In those, no labels appear, and you steer with the pointer instead.
  • Whether a program answers is that program's choice, not ours, and it can change when that program updates. We can't promise labels will work in any particular app.

If labels in one specific program matter to you, please try it on your own computer — iElevate is free during the beta, so that costs you nothing.

2. Where iElevate is right now

iElevate is currently offered as an open beta while we test it and improve it with real users.

  • During the beta you can download and use iElevate free of charge, with no account and no card. Nothing is for sale: there is no licence, subscription, or upgrade to buy, and no feature is held back for paying users.
  • Because it's a beta, iElevate may contain bugs, may change, and features may be added, altered, or removed.
  • We plan to fund iElevate 1.0 through a Kickstarter campaign. Backing it is entirely optional and is a separate arrangement made on Kickstarter, under Kickstarter's own terms and the campaign page. Using the beta doesn't commit you to backing it or buying anything.
  • After the beta, iElevate may become a paid product. If it does, we'll give reasonable notice first, in the app and on our website, and publish updated terms explaining how paid licences work before anything goes on sale. You won't lose access without warning.
  • We don't guarantee the beta will always be available or supported.

3. Your licence to use iElevate

We give you a personal, non-exclusive, non-transferable licence to install and use iElevate on your own computer(s) for your own use. During the beta this licence is free: there is no trial running and nothing to activate.

4. Nothing is for sale during the beta

While iElevate is in beta we don't sell it, and we don't take payment for it through the app or our website. If you ever see a page or button offering to sell you iElevate or an add-on during the beta, please don't use it and let us know at contact@ielevate.com.au.

5. Refunds

Because nothing is sold during the beta, there is nothing to refund. Your rights under the Australian Consumer Law always apply and we can't take them away. Our refund policy is published at https://ielevate.com.au/refunds, and we'll update it before anything goes on sale.

6. What you agree not to do

You agree not to:

  • copy, sell, rent, lease, sub-licence, or redistribute iElevate to others;
  • reverse-engineer, decompile, or disassemble the app, or try to extract its source code, except to the limited extent the law expressly permits despite this restriction;
  • work around, disable, or tamper with the app's licensing, activation, or update checks;
  • use iElevate to break the law or to infringe anyone else's rights; or
  • remove or alter any notices of ownership in the app.

7. Cloud features and third-party services

Some optional features (such as cloud dictation and AI writing tools) need an internet connection and rely on third-party providers. When you use them, your use of those providers' services may also be subject to their terms. We're not responsible for those third-party services, and they may change or become unavailable. Cloud features may also be subject to fair-use or usage limits, which we'll make clear where they apply. Running out of a cloud allowance never stops you using iElevate's on-device features. How we handle your data is described in our Privacy Policy.

8. Ownership

iElevate, including its code, design, and content, belongs to us and is protected by copyright and other laws. These terms don't give you any ownership of iElevate, only the limited right to use it described above.

9. Disclaimers

To the maximum extent the law allows, iElevate is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We don't warrant that the app will be uninterrupted, error-free, or that it will meet your requirements. This is especially so during the beta. In particular, we don't promise that any specific program will work with iElevate's on-screen labels — see section 1.

Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) or any other law that cannot lawfully be excluded. Where our liability for failing to meet such a guarantee can be limited (rather than excluded), our liability is limited, at our option, to supplying the software again or paying the cost of having it supplied again.

10. Limitation of liability

To the maximum extent the law allows, and subject to section 9:

  • we are not liable for any indirect, incidental, special, or consequential loss, or for loss of data, arising from your use of (or inability to use) iElevate; and
  • our total liability to you in connection with iElevate is limited to the amount you have paid us for it. During the free beta you have paid us nothing, so that amount is nil.

Nothing in these terms limits liability that cannot be limited by law, including the consumer guarantees in section 9, or liability for death or personal injury caused by our negligence.

11. Suspending or ending your use

You can stop using iElevate and uninstall it at any time.

If we discontinue iElevate, you keep the app. The beta is free and needs no licence to run, so stopping development or closing the business wouldn't reach into a copy you've already installed. What would end is our side of it: new versions, support, and the optional online features.

We may end your licence to use iElevate if you seriously breach these terms — for example, redistributing the app or tampering with its licensing (section 6). We may also suspend the online features for a computer that's being used in breach of section 6. That doesn't affect the on-device app, which keeps working.

Sections that by their nature should survive (such as ownership, disclaimers, and limitation of liability) will continue to apply.

12. Changes to these terms

We may update these terms as iElevate develops. We'll update the date at the top and, for significant changes, note it in the app or on our website. Continuing to use iElevate after a change means you accept the updated terms.

13. Governing law

These terms are governed by the laws of New South Wales, Australia, and you agree to the non-exclusive jurisdiction of the courts of that place. If you use iElevate from somewhere else, you're responsible for complying with your local laws.

14. General

  • Severability. If any part of these terms is found to be invalid or unenforceable, that part will be read down, or removed to the smallest extent necessary, and the rest of the terms will continue in full effect.
  • Entire agreement. These terms, together with our Privacy Policy and Refund Policy, are the whole agreement between you and us about iElevate, and replace any earlier understanding or arrangement about it.
  • Assignment. You may not transfer your rights under these terms to anyone else. We may transfer ours (for example, if the iElevate business is sold or reorganised), provided this does not reduce your rights under these terms.
  • No waiver. If we don't enforce a part of these terms straight away, that is not a waiver; we can still enforce it later.

15. Contact us

Ronan Stannett trading as iElevate Software
ABN: 44 292 574 302
Email: contact@ielevate.com.au
Website: https://ielevate.com.au

Ronan Stannett trading as iElevate Software, ABN 44 292 574 302, Australia.